Effective Date: July 1, 2024
Mark Haberstock Consulting ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you visit our website (the "Website") and use our services, including our software as a service ("SaaS"), coaching, consulting, and online courses & templates (collectively, the "Services").
1. Information We Collect
We collect the following information from you:
• Personal Information: Name, email address, and billing address.
• Payment Information: Credit card details and billing address (processed by a third-party payment processor). We do not store your full credit card details.
• Browsing Activity: Pages visited, products viewed, and search terms to personalize your experience and improve our Services.
• Device Information: IP address, operating system, and browser type to understand website traffic and user behavior.
2. Use of Information
We use your information to:
• Process orders and payments for the Services.
• Provide customer service and support.
• Send you marketing communications (newsletters, promotions) with your consent. You can unsubscribe at any time by clicking the "unsubscribe" link in the footer of our emails or by contacting us at mark@solopreneurplaybook.com.
Personalize your experience on the Website and Services.
• Analyze website traffic and user behavior to improve our Services.
3. Data Sharing
We may share your information with third-party service providers who help us operate the Website and Services, such as payment processors, analytics providers, and marketing platforms. These third parties are obligated to use your information only to provide the services we request.
4. Data Storage and Security
We use commercially reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
5. User Control and Access
You can access and update your personal information through your account settings on the Website. You can also opt-out of receiving marketing communications by clicking the "unsubscribe" link in the footer of our emails or by contacting us at mark@solopreneurplaybook.com. You have the right to request deletion of your data by contacting us at mark@solopreneurplaybook.com. We will respond to your request within a reasonable timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store certain information about you when you visit the Website. Cookies are small data files that are placed on your device by a website. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any such information upon verification.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at mark@solopreneurplaybook.com.
